Managing reviews, whether for a product, service, or company, involves several key steps to ensure you handle them effectively and maintain a positive reputation. Here’s a guide on how to manage reviews:
1. Monitor Reviews Regularly
Use Tools: Use online tools like Google Alerts, ReviewTrackers, or social media listening tools to track reviews across platforms.
Check Major Platforms: Regularly check Google, Yelp, Amazon, TripAdvisor, social media, and other relevant review sites.